Privacy Policy

Phillips Synergy (“we,” “us,” or “our”) is committed to protecting your personal data and your privacy. This Privacy Policy outlines how Phillips Synergy collects, uses, and discloses personal data when you visit our website or engage with our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Data Controller

Phillips Synergy is the data controller of your personal data. This means we determine how and why personal data is processed. If you have any questions about this Privacy Policy or your personal data, please contact us at info@phillipssynergy.com.

2. Information We Collect

Personal Data

We collect personal data that you voluntarily provide to us when you:

• Register on our website

• Make inquiries or communicate with us via email or online forms

• Sign up for newsletters or marketing communications

• Engage our business development consultancy services
  
  

This personal data may include:

• Name, Surname

• Email address

• Phone number

• Payment information

• Postal address

• Other details provided in contact or inquiry forms
  
  

Automatically Collected Data (Device Information)

When you visit our website, we automatically collect certain information about your device. This may include:

• Your IP address

• Browser type and version

• Time zone settings

• Device identifiers

• Browsing activity, including pages viewed and interactions with the site
  
  

This data is collected using cookies and similar tracking technologies.

3. Use of Your Personal Data

We collect and process your personal data to:

• Provide and maintain our services

• Process payments and manage transactions

• Respond to inquiries and provide customer support

• Improve our website and user experience

• Send promotional and marketing materials, where permitted

• Fulfill legal obligations
  
  

4. Cookies and Tracking Technologies

Cookies are used to optimize your experience on our website. These are small files placed on your device that collect certain data, such as preferences and user behavior. Cookies enable features such as remembering your login details and analyzing website traffic.

You may choose to block or remove cookies via your browser settings. However, disabling cookies may limit some functionalities on our website.

5. Legal Basis for Processing Data

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contractual necessity: To provide services as requested by you.

• Legitimate interest: To improve our website, conduct marketing, and secure our systems.

• Consent: Where we have obtained your explicit consent to send marketing materials or collect optional data.
  
  

6. Data Security

We employ appropriate security measures, including encryption and access controls, to protect your personal data from unauthorized access, misuse, and disclosure. However, no method of internet transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements. Personal data may be retained longer if required to comply with legal obligations or protect our legal rights.

8. Your Data Protection Rights

If you are located in the EEA or another jurisdiction with similar rights, you have the following rights concerning your personal data:

• Access: You may request access to the personal data we hold about you.

• Rectification: You have the right to correct any inaccuracies in your personal data.

• Erasure: You may request that we delete your personal data, subject to certain exceptions.

• Restriction: You may request that we limit how we use your data.

• Data Portability: You have the right to receive your data in a structured, commonly used format.

• Objection: You may object to the processing of your data in certain circumstances.
  
  

To exercise these rights, contact us at info@phillipssynergy.com. We will respond within the legally mandated time frame.

9. Third-Party Services and Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party service before engaging with them.

10. International Data Transfers

We may transfer your personal data outside of your country of residence to countries, including the United States or Canada, where data protection laws may differ from your jurisdiction. By using our services, you consent to the transfer of your personal data to these countries, where applicable safeguards are in place to protect your data.

11. Legal Disclosures

We may disclose your personal data if required by law, such as to comply with a subpoena, or if we believe in good faith that disclosure is necessary to:

• Protect our rights or property

• Prevent or investigate wrongdoing

• Protect your personal safety or that of others

• Comply with legal obligations or law enforcement requests
  
  

12. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Information

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

• Email: info@phillipssynergy.com

• Phone: +27 82 899 0027

• Address: Cape Town (Online)
  
  

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.